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Guides and answers for everyone using Hives, from your first collection to admin settings.
Collections
Guides, facts, and tips for managers to use collections in the best way.
How to Create a New Collection
Collections are the heart of hives.co, allowing you to gather ideas, feedback, and insights in a structured way. This guide will walk you through the process of setting up a new collection from scratch.
How to manage and edit a collection
Managing a collection effectively ensures that the ideas and insights you collect are organized, actionable, and shared with the right people. This article covers how to use the Manage and Edit tabs to oversee your collection's lifecycle.
Admin
Manage settings, access, workflows, and integrations for your Hive.
Configuring New User Onboarding
This article guides Organization Administrators through configuring new user onboarding steps, including mandatory Group selection and platform consent requirements, found within the Onboarding tab of the Admin portal.
Getting Started with Workflows
Workflows are the engine behind consistent processes at hives.co. They allow Administrators to build step-by-step automations that streamline collections across the organization.
How to Add a New Workflow
After initiating the creation process, you must define the core identity of your workflow. This setup determines how the workflow will be identified in your dashboard and what type of data it will process within the Hives platform.
How to Add and Configure Step Questions
Step questions allow you to gather specific information, feedback, or ratings from users as an item moves through your workflow. Whether you need a simple text update or a complex feasibility score, you can customize the data collection for each...
How to Build and Configure Workflow Steps
This interface allows you to define the specific stages (steps) that your collected data (e.g., Ideas, Feedback) will move through. You can customize each step with specific reviewers, questions, and settings.
How to Create and Manage User Groups
Groups allow you to organize your team members by location, department, or project. Making it easier to track user distribution and manage large teams effectively. This guide covers how to add, edit, and safely remove groups within the Admin panel.
Managing Access and Login Settings
This article guides Organization Administrators through configuring public access controls, approved email domains, and available login methods within the Access tab of the Admin portal.
Managing Content Contribution and Moderation
This article guides Organization Administrators through configuring platform-wide contribution settings, including AI-based content filtering and setting default idea images, found within the Contribution tab of the Admin portal.
Managing User Access and Roles
As an Administrator, you have the ability to grow your Hive and ensure every team member has the appropriate level of access. This guide explains how to send new invitations and how to update User Roles and Groups.
Microsoft Teams and Hives integration
The Hives.co integration with Microsoft Teams allows organizations to capture ideas and feedback efficiently.
Roles & Permissions
In Hives, there are various roles and permissions to ensure that individuals have the appropriate access for their responsibilities.
Sign-in with Google (or Google Workspace)
If you or your users are using Gmail or Google Workspace, "Sign-in with Google" is an easy way to make sure everyone can sign in with their usual accounts from Google.
Sign-in with Microsoft (SSO)
If you or your users are using Microsoft Teams, Office 365, or just Outlook, "Sign-in with Microsoft" is an easy way to make sure everyone can sign in with their usual accounts from Microsoft.
Home
Customise and manage the start page in your Hive.
Folders
How to use folders to keep your work organised.
How to Manage Folders in Hives
The Folders page serves as the central hub for organizing your workspace. It allows you to structure your Collections, Surveys, and Reports into distinct categories, making it easier for your team to navigate and find relevant content.
Working Inside a Folder
Once you open a specific folder, you enter the Folder Detail View. This page allows you to manage the specific contents of a folder, including Collections, Surveys, and Attachments, as well as control who has access to these items.
Manager
Your manager page to keep track of your responsibilities.
Surveys
How to create, manage, and use surveys.
How to Add Questions to a Survey
Once you have created your survey shell, you can begin adding various question types to gather input, feedback, or specific data from your contributors.
How to Create a New Survey
Surveys in Hives.co are powerful tools designed to help you gather structured feedback, measure sentiment, and collect specific data from your organization. This guide will walk you through the initial setup and the survey building interface.
Managing Survey Details and Introduction
Once a survey is created, you may need to update its internal organizational details or refine the message respondents see when they first open it.
Product updates
New features and releases.
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