Help CenterAudiences

Sign-up forms: how people join your Audience

A sign-up form is how people join your Audience. It has its own link and QR code, its own text and, if you want, its own cover picture. You can have several, for example one for a citizen panel and one for a youth panel.

Who can do this: Admins only.

Make a sign-up form

  1. Go to Admin > Audience and open the Sign-up forms tab.
  2. Click New sign-up form.
  3. Type a name. People see it at the top of the form and in the emails they get, for example “Citizen panel”.
  4. Click Create sign-up form. The form’s own page opens.

The form’s page is arranged in groups. Change what you need, then click Save in the Unsaved changes bar. A live preview sits beside the settings and shows the form as people see it.

Where people find it

Page. Choose a Page to show the sign-up form on. It appears as a slim strip above the Page’s surveys and Collections and opens the form in a dialog. The strip uses the form’s cover and name. See Adding a collection or survey to a page.

Link and QR code. Turn on the Sign-up link and copy it, or download the QR code, to put on your website, a poster or a flyer. Anyone with the link can sign up. While the link is off, the form says that sign-up is closed.

You can’t turn the link on until you have added a link to your privacy information (see Consent below).

Kiosk mode. For a tablet at an event. Turn on Kiosk mode and open the Kiosk link on the tablet. Many people can then sign up from the same device. The form starts over 10 seconds after someone signs up, or after 30 seconds without a tap. The kiosk link carries a key, so use it only on your own device and don’t share it.

What people fill in

Field What it is for
Email Always asked. People confirm it before they count.
Birth year For filtering by age.
Birth date For filtering by age, to the day.

The fields come from Hives and are translated for you, so you can’t add your own in this version. Birth year and birth date are both optional unless you set a minimum age. If you turn both on, the form asks for the birth date.

Minimum age

Under Minimum age, write the youngest age that may sign up, as a whole number. The default is 13. Leave it empty for no minimum age.

With a minimum age set, the form always asks for birth year or birth date. Someone who is too young is told kindly, for example “You can join when you are 16”, and nothing they typed is saved.

On the form

  • Name. Public. It also appears in the emails.
  • Cover. A picture at the top of the form and on its card on a Page, so each panel can look its own.
  • Title and text. What people read before they sign up: what the panel is for and what they will be asked about. The text uses the same editor as a Collection, so you can add links, bold text and lists.

The buttons, labels and error messages on the form are written by Hives and shown in the visitor’s own language (English, Swedish, German or French, depending on their browser). Your title and text are shown as you wrote them, so a form can end up in two languages. Write them in the language your panel speaks.

Under Consent, add a link to your privacy information. This is required before the link can be turned on.

The sentence people tick is written by Hives from the fields you ask for, for example “I agree that Acme keeps my email and birth year to send me surveys. I can leave at any time.” Next to it is a link to your privacy information. You can see the sentence in the preview.

How it looks

The preview shows the form as people see it, in their own language. Switch between Desktop and Phone, and between The form and On a Page.

Delete a sign-up form

Under the form’s settings, click Delete and confirm. The link and QR code stop working. People who signed up through it stay in your Audience, because they agreed to hear from your hive. To remove them too, see People and Audience groups.

Common questions

Do people need a Hives account to sign up? No. They give an email address and confirm it. They then become Guests of your hive, unless they are already in it.

What happens if someone signs up twice? They are in the Audience once. The second sign-up updates their details, and the latest answer counts.

Can I see who signed up through which form? No. Everyone is in the same Audience, whichever form they used. To send to part of it, use an Audience group.

Do I need a separate form for young people? Not to separate them. Audience groups pick people by birth year, whichever form they used. Make a separate form when you want a different cover and text.