Surveys

How to create, manage, and use surveys

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To serve you better, Hives has completed a major modernization of our platform's infrastructure.

How to manage and edit a collection

Managing a collection effectively ensures that the ideas and insights you collect are organized, actionable, and shared with the right people. This article covers how to use the Manage and Edit tabs to oversee your collection's lifecycle.

Roles & Permissions

In Hives, there are various roles and permissions to ensure that individuals have the appropriate access for their responsibilities.

How to Customize the Home Page

The Home page is the first thing your community members see when they log in to Hives. As an Administrator, you can customize this page to welcome users, share important announcements, and organize the layout of your collections.

How to Manage Folders in Hives

The Folders page serves as the central hub for organizing your workspace. It allows you to structure your Collections, Surveys, and Reports into distinct categories, making it easier for your team to navigate and find relevant content.

Your Manager Page Overview

The Manager Page serves as your personal command center within hives.co. It provides a high-level view of every Collection and Survey where you hold administrative or managerial rights.

How to Create a New Survey

Surveys in Hives.co are powerful tools designed to help you gather structured feedback, measure sentiment, and collect specific data from your organization. This guide will walk you through the initial setup and the survey building interface.

How to Create a New Collection

Collections are the heart of hives.co, allowing you to gather ideas, feedback, and insights in a structured way. This guide will walk you through the process of setting up a new collection from scratch.

How to Create and Manage User Groups

Groups allow you to organize your team members by location, department, or project. Making it easier to track user distribution and manage large teams effectively. This guide covers how to add, edit, and safely remove groups within the Admin panel.

Working Inside a Folder

Once you open a specific folder, you enter the Folder Detail View. This page allows you to manage the specific contents of a folder, including Collections, Surveys, and Attachments, as well as control who has access to these items.

How to Add Questions to a Survey

Once you have created your survey shell, you can begin adding various question types to gather input, feedback, or specific data from your contributors.

Managing User Access and Roles

As an Administrator, you have the ability to grow your Hive and ensure every team member has the appropriate level of access. This guide explains how to send new invitations and how to update User Roles and Groups.

Managing Survey Details and Introduction

Once a survey is created, you may need to update its internal organizational details or refine the message respondents see when they first open it.

Getting Started with Workflows

Workflows are the engine behind consistent processes at hives.co. They allow Administrators to build step-by-step automations that streamline collections across the organization.

How to Add a New Workflow

After initiating the creation process, you must define the core identity of your workflow. This setup determines how the workflow will be identified in your dashboard and what type of data it will process within the Hives platform.

How to Build and Configure Workflow Steps

This interface allows you to define the specific stages (steps) that your collected data (e.g., Ideas, Feedback) will move through. You can customize each step with specific reviewers, questions, and settings.

How to Add and Configure Step Questions

Step questions allow you to gather specific information, feedback, or ratings from users as an item moves through your workflow. Whether you need a simple text update or a complex feasibility score, you can customize the data collection for each...

Managing Access and Login Settings

This article guides Organization Administrators through configuring public access controls, approved email domains, and available login methods within the Access tab of the Admin portal.

Configuring New User Onboarding

This article guides Organization Administrators through configuring new user onboarding steps, including mandatory Group selection and platform consent requirements, found within the Onboarding tab of the Admin portal.

Sign-in with Microsoft (SSO)

If you or your users are using Microsoft Teams, Office 365, or just Outlook, "Sign-in with Microsoft" is an easy way to make sure everyone can sign in with their usual accounts from Microsoft.

Sign-in with Google (or Google Workspace)

If you or your users are using Gmail or Google Workspace, "Sign-in with Google" is an easy way to make sure everyone can sign in with their usual accounts from Google.

Managing Content Contribution and Moderation

This article guides Organization Administrators through configuring platform-wide contribution settings, including AI-based content filtering and setting default idea images, found within the Contribution tab of the Admin portal.

Microsoft Teams and Hives integration

The Hives.co integration with Microsoft Teams allows organizations to capture ideas and feedback efficiently.

Can't find what you're looking for? Get in touch with us and we'll help you out.

Don't leave great ideas behind.

Hives.co is the platform where organisations collect, organise, and act on the ideas, insights, and feedback that matter. From employee suggestions to product innovation, it all starts by asking the right people the right questions.

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