Store staff shared 54 ideas, and most are about the same moments: finding a product, waiting at the till and picking up online orders. Several need only a change in how we stock the shelves.
- Self-checkout for small baskets: suggested by staff in four stores.
- Aisle numbers in the app: the app shows where a product is, not only that it is in stock.
- Pick-up lockers: online orders ready in a locker by the entrance.
- Scanners for floor staff: check stock and price without walking to the back office.




Olivia Pike · 4 Oct 2025
Our Lund store tested one self-checkout last spring. The lunch queue got noticeably shorter.