We love the complex innovation challenges: A few known customer needs, others yet to be discovered, solution ideas kicked around, a prototype or two already developed, and a lot of beliefs and assumptions around real needs of customers.
That’s where we come in, asking design-driven questions: For whom? In what situation? What’s the need? And, not least: How do you know? Then we help you find answers to those while at the same time teaching you service design methods and tools.
We enjoy applying our design thinking and leadership experience in agile innovation sprints to help our clients develop smart customer-centric solutions. But we enjoy even more increasing their skills through hands-on innovation coaching in their projects. For 20+ years we’ve been combining scientific and practical knowhow in innovation and leadership engagements in all industries and sectors.
Want to know what happens when innovation is steered by creative customer insights, systematic iterations and goverened by agile process? Get in touch and let’s hear about your challenges and ambitions around customer focus.